
You can refer to the collection of articles on the help site if you run into any issues while installing and using the service. You'll receive a reply by email in less than an hour.įor anyone interested in the company or the VPN industry in general, StrongVPN has a blog section. You can contact the company's knowledgeable customer service representatives 24/7 via live chat, on the phone during the company’s office hours between 9am and 5pm CT (UTC -6), Monday through Friday, or by sending a thorough online request. We consistently received speeds of 270–300 Mbps in the US and 450–500 Mbps in the UK, depending on the test. We strongly advise using the latest WireGuard protocol if you want to maximize your speeds, as this makes StrongVPN fast, but not the fastest VPN on the market. In the US, IKEv2 speeds increased to 260-280Mbps. Speeds in the US using OpenVPN were 230-240Mbps. We put StrongVPN to the test by using two 1Gbps connections US and UK. Fast connections are almost as important as a service's security and privacy. Furthermore, speed may vary depending on your location, connection, and internet provider. While all VPNs will, in some way, slow down your connection, the best ones have a negligible effect that prevents lags or buffering. StrongVPN claims to work with many streaming platforms, and it did the trick with Netflix (Image credit: Netflix) Speed But, since all of StrongVPN's servers are suitable for P2P use, we have no complaints when it comes to using the VPN for torrenting. Disney+ was also available to watch, and Amazon Prime was also available. With no luck, we tested over 10 libraries. In our tests with US Netflix, we encountered no problems and were able to use the VPN for Netflix streams - however, we were unable to unblock any other Netflix region.

We were unable to use any of StrongVPN's UK servers to access BBC iPlayer. The StrongVPN website claims it's the “ Best streaming VPN”, but we found otherwise when we tested it. Alternatively, switch to a VPN like ExpressVPN, which is transparent and has had their system publicly audited to prove their privacy credentials. But it’s no longer sufficient to state “we don’t do bad stuff”, so we would advise you to proceed with caution when using this VPN.

Theoretically, this shouldn't be a problem, because it doesn't keep any logs and won't have any information to turn over. This could compromise your privacy because StrongVPN would be obligated to provide your information to the US government upon request.

It is crucial to remember that StrongVPN is headquartered in the US, a country that is a part of the 5/9/14 Eyes Alliance (a group of countries that share surveillance data with each other). Our main issue with StrongVPN's logging policy is that it lacks an external VPN audit, which would properly confirm the company's claim that no logs are kept.

Personal information isn’t sold to third parties The only personal information collected is used for account setup A zero-logging VPN service that won’t track or store your data while connected The company makes an effort to assist by summarizing its privacy policy up front with the following points: Your email address and payment information are the only pieces of personal information that the VPN requests when you create an account. It does not record information about your IP address, bandwidth usage, timestamps, or online activity.
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StrongVPN adheres to a strict code of privacy.
